Refund policy

Thank you for supporting Menta Sewing Patterns!

All products sold by Menta Sewing Patterns are digital sewing patterns delivered electronically. No physical products will be shipped.

Because digital files can be downloaded, copied and stored immediately after purchase, all digital sales are considered final. We do not offer refunds, returns or exchanges for change of mind or accidental purchases once a digital product has been delivered or downloaded.

1. Digital Downloads

  • All patterns are delivered as downloadable PDF files.
  • Customers are responsible for ensuring they have the necessary software and equipment to open, view and print PDF files.
  • Please carefully review each product description, included sizes, measurements and other details before completing your purchase.
  • Digital products cannot be physically returned.

2. Refunds & Exchanges

Refunds and exchanges are not offered for:

  • Change of mind after purchasing.
  • Accidentally purchasing the wrong pattern.
  • Selecting the wrong size.
  • Purchasing a pattern that you already own.
  • Lack of familiarity with PDF files or home printing.

3. Damaged, Incorrect or Incomplete Files

We want you to have a positive experience with our patterns!

If you experience any of the following issues, please contact us:

  • A corrupted or damaged PDF file.
  • Missing pages or pattern pieces.
  • An incorrect file received with your order.
  • Technical problems preventing you from accessing your purchased files.

We will do our best to resolve the issue by providing a replacement file or another appropriate solution. If the issue cannot be resolved, a refund may be considered.

4. Technical Support

If you have trouble downloading or opening your files, please contact us before requesting a refund. We are happy to help troubleshoot download and file-access issues.

5. Contact Us

For questions, technical assistance or concerns regarding your purchase, please contact Menta Sewing Patterns through our website.

We appreciate your understanding and support of independent pattern design.

Please note: This policy does not limit any consumer rights or remedies that may apply under applicable consumer protection laws.

And one last thing! This is a one-person small home business. During weekends and holidays I might not be available immediatly. Please be patient! Thank you!

Mariela